PRIVACY POLICY
Rates and room availability will be confirmed only to duly guaranteed reservations.
The hotel considers children under 10 years of age as children, after this age, they are considered as adults for occupancy purposes, and the corresponding rate will be applied accordingly.
There are no refunds for early departures.
Cancellations are accepted free of charge up to 24 hours prior to arrival date.
No Show" or cancellations made after this period will generate a penalty of ONE (1) night's stay.
During the dates of Easter (according to the year in question) and New Year's Eve (December 26 - January 2) any cancellation made 72 hours before the date of arrival, generates a penalty of 3 nights stay.
For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at contacto@hotelrio.com.mx or at the information provided below:
Address: Morelos 170, Centro, 48300 Puerto Vallarta, Jal.